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{{#icon:customer-relationship.png|customer relationship}} ---- {{#icon:cslh_logo.gif|Crafty Syntax Live Help}} '''Crafty Syntax Live is a Help''' Live Help chat system featuring monitor your visitors, proactively open a chat session, multiple chat sessions, referrer tracking, page view tracking, multiple operators, canned responses/images/URLs, multiple departments each with different icons, leave a message. Homepage: http://www.craftysyntax.com/ ---- {{#icon:helpcenterlive.jpg|Help Center Live}} '''Help Center Live''' is a very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor's information, track visitor's footprint, auto save chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics. Homepage: http://www.helpcenterlive.com/ ---- {{#icon:osticket.jpg|osTicket}} '''osTicket''' is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. Homepage: http://osticket.com/ ---- {{#icon:PerlDesk.png|PerlDesk}} '''PerlDesk''' is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organize client communications. Homepage: http://www.perldesk.com/
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