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| + | {{#icon: Reset Joomla password.png|Reset Joomla password}} | ||
'''5'''. '''Save''' the record of '''your new Joomla password'''. | '''5'''. '''Save''' the record of '''your new Joomla password'''. | ||
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'''6'''. Point your browser to your site and '''log in as the administrator''' using your new administrator's password. | '''6'''. Point your browser to your site and '''log in as the administrator''' using your new administrator's password. | ||
| − | '''7'''. You can convert a custom password to MD5 | + | '''7'''. You can convert a custom password to MD5 using '''online tools''' (e.g. http://pajhome.org.uk/crypt/md5/) |
| − | Alternatively you can | + | |
| + | |||
| + | Alternatively you can have the admin password reset using the following tips: | ||
'''1'''. Log in to cPanel and go to '''phpMyAdmin''' located under the '''Databases''' section. | '''1'''. Log in to cPanel and go to '''phpMyAdmin''' located under the '''Databases''' section. | ||
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'''3'''. Select the record for your administrator account | '''3'''. Select the record for your administrator account | ||
| − | '''4'''. Click on 'Edit Record'. | + | '''4'''. Click on '''Edit Record'''. |
'''5'''. Enter new Joomla password in the '''password''' field. | '''5'''. Enter new Joomla password in the '''password''' field. | ||
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'''6'''. Select '''MD5''' from the drop-down menu next to the admin password field. | '''6'''. Select '''MD5''' from the drop-down menu next to the admin password field. | ||
| − | '''7'''. Save the new Joomla password record.</div> | + | {{#icon: Reset Joomla admin password.png|Reset Joomla admin password}} |
| + | |||
| + | '''7'''. Save the new Joomla password record. | ||
| + | |||
| + | If none of the above steps work for you, you should contact our technical support team who would help you reset the Joomla password.</div> | ||
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