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| + | {{#icon:helpcenterlive.jpg|Help Center Live}} | ||
| + | |||
| + | '''Help Center Live''' is a very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor's information, track visitor's footprint, auto save chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics. | ||
| + | Homepage: http://www.helpcenterlive.com/ | ||
| + | |||
| + | ---- | ||
| + | {{#icon:osticket.jpg|osTicket}} | ||
| + | |||
| + | '''osTicket''' is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. | ||
| + | Homepage: http://osticket.com/ | ||
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