How to reset admin password

Latest revision as of 06:12, 31 October 2011

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+ {{#icon: Reset Joomla password.png|Reset Joomla password}}
 '''5'''. '''Save''' the record of '''your new Joomla password'''.
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 '''6'''. Point your browser to your site and '''log in as the administrator''' using your new administrator's password.
-'''7'''. You can convert a custom password to MD5 one using '''online tools''' (e.g. http://pajhome.org.uk/crypt/md5/)
+'''7'''. You can convert a custom password to MD5 using '''online tools''' (e.g. http://pajhome.org.uk/crypt/md5/)
+Alternatively you can have the admin password reset using the following tips:
+'''1'''. Log in to cPanel and go to '''phpMyAdmin''' located under the '''Databases''' section.
+'''2'''. Open the needed database and select the table '''jos_users''' .
+'''3'''. Select the record for your administrator account
+'''4'''. Click on '''Edit Record'''.
+'''5'''. Enter new Joomla password in the '''password''' field.
+'''6'''. Select '''MD5''' from the drop-down menu next to the admin password field.
+ {{#icon: Reset Joomla admin password.png|Reset Joomla admin password}}
+'''7'''. Save the new Joomla password record.
-Alternatively you can enter your new Joomla password '''(not MD5 hashed)''' and choose '''MD5 from the drop-down menu''' next to the password field.</div>
+If none of the above steps work for you, you should contact our technical support team who would help you reset the Joomla password.</div>