m |
m |
||
| Line 18: | Line 18: | ||
'''osTicket''' is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. | '''osTicket''' is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. | ||
Homepage: http://osticket.com/ | Homepage: http://osticket.com/ | ||
| + | |||
| + | ---- | ||
| + | {{#icon:PerlDesk.png|PerlDesk}} | ||
| + | |||
| + | '''PerlDesk''' is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organize client communications. | ||
| + | Homepage: http://www.perldesk.com/ | ||
.jpg)
